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Skill Focus: Creating Regulars

This week we are building upon the concept we discussed last week.  Last week we talked about building and maintaining rapport with guests.  This week we talk about the next step.  The only thing better than having a highly satisfied guest is having a highly satisfied guest who will return.  That is why this week we are discussing how to turn that rapport into a regular guest.

Read the manager’s version at The Manager’s Office

Read the server version at Tips For Improving Your Tips

About David Hayden

Restaurant industry professional helping small restaurants with their training, operations, and marketing needs. Author of Tips2: Tips For Increasing Your Tips and Building Your Brand With Facebook. You can also visit my other websites and blogs at: http://www.tips2book.com http://www.restaurant-marketing-plan.com http://www.themanagersoffice.com http://www.tipssquared.com http://www.foodieknowledge.com http://www.restaurantlaughs.com http://www.tipsfortips.wordpress.com
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