One of the most valuable skills of an exceptional server is the ability to create regulars. Having a core of customers that come into your restaurant and ask for you can insulate you against the slower times of the year. It also can make you look outstanding to the managers and hosts that frequently hear you requested. Most servers mistakenly view this as something that happens naturally. In reality, specific techniques can be employed to increase the likelihood that a guest will ask for you to be their server on their next visit.
The key to creating regulars is to provide them with an experience that they feel is superior to taking their chances with a random server. There are a number of ways to do this. It is important to try to give every guest the best experience possible. This puts you in the best position to develop a regular. There are additional steps you can take to increase the chances of creating your next regular or call party.
Here are some techniques to keep in mind in order to turn a random table into your regulars:
Read the full post at Tips For Improving Your Tips