I’m not sure which stage of grief this post was written in. It has a bit of bargaining and a bit of anger. I have noticed that as I get older, situations like this bring up more emotions. There is an element of repressed grief, but also regret that I didn’t speak out in the past. […]
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This post began a decade ago on the other side of the continent. At my first management gig I approached my regional manager with a concept I called “core values marketing.” He loved the idea and decided to think about it for a bit. Nothing ever came of it. When I moved home from California, […]
It was intended to be a funny post showing old PBR commercials. I had no particular opinion about Pabst. I had given up drinking before it had its resurgence. Then I started reading about the guerilla marketing effort that brought it back to prominence and the new owners that threatened to ruin it. This suddenly became a […]
It was 7: 45 am on April 2nd of 2007 when I arrived for my first day of work at my previous job. I hadn’t slept much the night before because of nerves. I had closed my old restaurant the night before and departed that night knowing that I was leaving a great deal of […]
For those of you who are visiting after hearing me on Up To Date this morning, welcome. I know there were lots of calls and questions that didn’t get answered. I am happy to take a swing at any of them. You can send an email to email@example.com or send a tweet to @tips4tips. Take a […]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.