Being a customer feels like going into combat – the era of easy returns is over
The end of free returns looms as Zara follows Next with £1.95 charge and firms count cost of serial refunders
FREE Zara Returns | Yodel
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Zara Return Policy: Let's Muddle Thru the Confusion and Figure It Out
Buy. Return. Repeat … What really happens when we send back unwanted clothes? | Shopping | The Guardian
Are free returns coming to an end?
Are free returns coming to an end?
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Zara makes massive online returns change - and it's going to cost customers extra | The Sun
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i newspaper on X: "📦 Online shoppers who wish to send back unwanted goods to Zara must now pay a £1.95 fee. Customers can continue to return or exchange items in store
Zara brings in charge for shoppers making online returns - Plymouth Live
Zara starts charging shoppers for online returns - BBC News
Zara shopper jailed and handed lifetime ban for tricking retailer's returns policy - Irish Mirror Online
Research: 71% of UK consumers to avoid online shopping if they have to pay to return - Latest Retail Technology News From Across The Globe - Charged
Research: 71% of UK consumers to avoid online shopping if they have to pay to return - Latest Retail Technology News From Across The Globe - Charged
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How to avoid paying Zara's new £1.95 returns charge - Which? News