Tag Archives | Server
The Year Ahead For The Hospitality Formula Network
The Hospitality Formula Network enters 2011 with a tremendous amount of momentum. The last year resulted tremendous growth in readership. December was the strongest month of the year by far. In fact, more people visited these sites in December of 2011 than all of 2010. With this momentum comes opportunity. That is why I have […]
Welcome KSHB Viewers
I wanted to take a moment to thank you personally for visiting this site after seeing the segment on the midday show. It was a privilage to be asked to appear to discuss my book. I do feel that this book is a valuable tool for those in the service industry, and particuarly those in […]
A Nice Article About Me
Some of you might have caught my post last week about changing jobs. It is tough as a server to spread the word about such things. It is questionably ethical to let it be known to your casual regulars. Job changes generally occur with little fanfare and a maximum of two weeks’ warning. This inevitably […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.
