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Tag Archives | Rules for Servers

The Rules of Serving: Rule Seven

Rule Seven: Be the coworker you want to have. Once you have been at a particular restaurant for any length of time, the floor chart can tell you a great deal about how your shift will go.  Most servers can see the people they are working with and find reason for either optimism or frustration.  […]

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Awkward Moments

Over the last 15 years I have spent in the service industry, I have had to change my approach.  15 years ago, I was a gangly 6-foot tall 125-pound server with a voice somewhere in the Justin Bieber range.  I looked only slightly older than him.  A head of grey hair has made me change […]

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seafood during pregnancy

Seafood During Pregnancy

If you sell seafood at your restaurant, you will inevitably come in contact with pregnant women concerned whether or not it is safe.  During pregnancy the only thing you get more than designer baby clothes that the child won’t be able to appreciate is advice on what not to eat.  Seafood is confusing to expectant […]

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Why Not To Date Co-Workers

It is that time of year.  Love or at least heavy lust is in the air.   That means just one thing in the restaurant business.  It is too hot to sit on the patio.  Well that and co-workers are starting the annual mating ritual.  At the most recent count, there are six confirmed couples at […]

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Supply, Demand, and Chicken Wings

Yesterday’s post on extra charges for the various items a guest requests caused me to ponder on a larger scale.  It is remarkably common to hear guests say, “I could buy that steak/wine/etc at the store for half that much.”  This is the same principle as walking into a car dealership and demanding a price […]

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