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Tag Archives | how restaurant owners can increase sales

The Lost Art Of Suggestive Selling

This will be relevant by the end of the post. “Subtlety is the art of saying what you think and getting out of the way before it is understood.” –Anonymous We as a society have really lost the power of subtlety.  It could be because we have lost the patience to unravel it.  We receive […]

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A World Without Tips

I am still incredibly grateful for my recent guest post on tipping.  It inspired my response that discussed the economics of tipping.  It also raised a few other interesting points that I am now learning are common misconceptions about restaurants.  For people who have never worked in a restaurant, these misconceptions can easily be mistaken […]

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Leadership: Empowering Others

Provide the power and watch your staff come to life. “If you don’t understand that you work for your mislabeled ‘subordinates,’ then you know nothing of leadership. You know only tyranny.” -Dee Hock You have two choices as a manager.  You can force every staff member to do things as you would do them or […]

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Leadership: Creating A Shared Goal

Each person climbs the mountain for their own reason “Leaders don’t force people to follow-they invite them on a journey.” -Charles S. Lauer The fundamental question behind the desire to manage rather than lead is, “How can I get people to do what I want them to do if they do not want to do it?”  […]

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Making a Difference

The weekend is upon us.  Friday and Saturday nights get busy and take a lot out of us.  The pace is faster, the side stations are more crowded, and all of the saucers in the restaurant seem to hide.  The guests do not seem to understand any of this and have far less patience.  This […]

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