As I perused this weekâ€™s restaurant stories, one thing became very clear.Â It was an incredibly bad week for restaurant managers.Â Several of this weekâ€™s stories contain the â€œmanagerâ€™s behaving badlyâ€ meme.Â There are also some great follow up stories that will sound familiar to long time readers of this column.Â All of which have […]
Tag Archives | funny restaurant stories
Over the last 15 years I have spent in the service industry, I have had to change my approach.Â 15 years ago, I was a gangly 6-foot tall 125-pound server with a voice somewhere in the Justin Bieber range.Â I looked only slightly older than him.Â A head of grey hair has made me change […]
It is that time of year. Love or at least heavy lust is in the air. That means just one thing in the restaurant business. It is too hot to sit on the patio. Well that and co-workers are starting the annual mating ritual. *At the most recent count, there are six confirmed couples at […]
Generally I try to focus on tips on how to be a better server, a better manager, or just my random musings on the industry when I sit down to write for this blog.Â I made it a point when I started this blog to never become another server writing about how annoying his guests […]
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- Abel Perez: I am a server and this helped me alot. Thank you...
- MikeQ: Great industry stories, David. You wear so many h...
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- David: That is a good idea I hadn't thought of. I am no...
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.