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Restaurant Etiquette: Quiz Answers

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Read the full post at Restaurant Laughs

About David Hayden

Restaurant industry professional helping small restaurants with their training, operations, and marketing needs. Author of Tips2: Tips For Increasing Your Tips and Building Your Brand With Facebook. You can also visit my other websites and blogs at: http://www.tips2book.com http://www.restaurant-marketing-plan.com http://www.themanagersoffice.com http://www.tipssquared.com http://www.foodieknowledge.com http://www.restaurantlaughs.com http://www.tipsfortips.wordpress.com

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7 Responses to Restaurant Etiquette: Quiz Answers

  1. Becky October 28, 2010 at 12:23 pm #

    Okay, I have to say that the water question can vary – first, I’d like to voice my displeasure with water served to me without ice. I like ice water. And I drink a lot of it (even if I have a glass of wine) when I’m at a restaurant. I would say that 80% of the time I end up drinking my husband’s too because the server or busser rarely comes around to refill. I often have to flag someone down or I ask them to leave the pitcher. I am the same way with iced tea.

    Now, I’m not saying I slam a glass of water every thirty seconds, but if, in 10 minutes’ time my water glass has vultures flying over it, I’d really like more, and the 14 servers who’ve passed my table, with or without a water pitcher in hand, are really driving me nuts.

    But then, even as a bartender, when I walk through the dining room on my way back to the bar (for whatever reason), I pick up empty plates from servers’ tables and offer guests more beverages if they’re empty. Nothing drives me more crazy than servers with tunnel vision.

    • tipsfortips October 28, 2010 at 1:52 pm #

      I don’t disagree, but I still contend that asking the server for a water refill when it is 80% full is redundant and insulting. A server should be aware of the water situation at all times. Asking for them to refill a full water is just looking for things for them to do. Unless a server has given you reason to be disappointed, have some faith that they are aware of the situation.

      • jjskck October 29, 2010 at 11:33 am #

        It is assumed by servers that you want your water refilled. Reminding a server to do such a basic part of the job is like reminding a surgeon to stitch you back up afterwards. It is insulting and obnoxious. Water refills are not something you should have to ask for. Unless you are given reason to doubt a server’s competency, do not point it out.

        Yikes. I think your standards for normal server behavior are skewed by where and with whom you work.

        Earlier this week I had a server come to my table and ask if everything was okay without even glancing at our water glasses, both of which had been empty for quite some time. After being asked, she got a pitcher and refilled our glasses courteously, but I guess my point is that something that is glaring and obvious to you is not so to everyone.

        Keep in mind that we diners don’t always get conscientious servers who are good at their jobs!

        • tipsfortips October 29, 2010 at 6:17 pm #

          I can see your point. With someone who lets it get empty you should say something. My point it more asking for a refill when it is over half full and has never been empty. I will actually say to tables, “Other than a little more water is there anything I can get for you?” and have them reply, “can I have some more water?” Drives me up the wall that some guests can’t trust that I have their water situation under control.

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