We were all rookies at one time. We walked in confident the first day at a new restaurant only to end up with a deer-in-the-headlights look by the first rush. I’ve worked at plenty of restaurants over the years and know the feeling all to well. I have most certainly been “that guy” as well. There is something unnerving about being a rookie at a new restaurant.
I have also been the veteran at several restaurants. I have been around long enough to see countless rookies come through my restaurant and make the same mistakes. Most of them are incredibly well meaning. I try to be patient with all of them. Sometimes I even bother to learn their names after a couple of months.
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