The last few weeks have not seen a great number of posts on The Hospitality Formula Network. This by no means is an indicator that I haven’t been working on providing you with content to help you succeed in the restaurant industry. Instead, most of these efforts have been aimed at major projects. This […]
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Why Restaurants Pay More For Food
As part of the “Why is food so expensive in restaurants?” series, I am examining the difference between shopping for a restaurant and your last trip to a grocery store. Guests will often compare the prices on the menu at a restaurant to the prices they see at the grocery store. This fails to take […]
Why I Dislike Yelp (Part Two)
So I toned down the title a bit. “Hate” is such a strong word. I love the restaurant business and have strong feelings about those things that harm it. I truly believe that more harm than good comes from these sites. Today, I list five reasons that I believe this is the case. Those in […]
Dear Independent Restaurant Owner
I prefer to eat at independent restaurants. It is not that I dislike corporate restaurants, but I prefer to reward the entrepreneurial spirit that leads someone to establish their own restaurant. It is an incredibly competitive field and I have the utmost respect for people who succeed in it. The restaurant business is a tough one. […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.
