Best Restaurant Blogs is the newest addition to The Hospitality Formula Network. This site differs from all of the other sites in the network in a few important ways. The biggest difference is that I am not the author of the site. This is because the content of this website is determined by the readers. […]
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Do I Have To Tip?
Do I really have to tip at restauants? The short answer is, “yes.” The longer answer is, “no, but you should compensate your server for paying for part of your meal.” In this toxic political environment, servers have come to be seen by many as the personification of the “entitlement class.” A tip is seen […]
The Truth Behind The Fake 20/20 Restaurant Hit Piece
There are no shortages of posts on this network calling out hit pieces on restaurants, but last week’s 20/20 episode set a new low. They used an expert who hasn’t worked in the industry since the 90’s to provide the shocking “new revelations.” They pulled out Willie Degel to provide them with insight on every […]
The Challenge of Server Health Insurance
Last week’s post about Darden and restaurant server health insurance led to many interesting conversations this week. In perusing different sites the article was shared on, I noticed a strong undertone of hostility towards the idea that employers should provide health insurance. In other cases people were upset at the notion of the government subsidizing […]
Why I Won’t Eat At Darden Restaurants
I promised a very important post on Friday and today I am delivering with my thoughts on the disappointing leadership displayed by Darden Restaurants. Their recent decision to publicly announce cutting hours of employees in four test markets to avoid the costs of providing health insurance is deplorable. To make such a public announcement over […]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.