r_ */ ?>

About David Hayden

Restaurant industry professional helping small restaurants with their training, operations, and marketing needs. Author of Tips2: Tips For Increasing Your Tips and Building Your Brand With Facebook.

You can also visit my other websites and blogs at:
http://www.tips2book.com
http://www.restaurant-marketing-plan.com
http://www.themanagersoffice.com
http://www.tipssquared.com
http://www.foodieknowledge.com
http://www.restaurantlaughs.com
http://www.tipsfortips.wordpress.com

Author Archive | David Hayden

A New IRS Ruling Regarding Automatic Gratuities Takes Effect 1/1/13

Update: I have added further clarification in the IRS rules effecting automatic gratuities in restaurants and clearly making the case that the IRS did NOT ban automatic gratuities. The IRS issued a ruling last year that went into effect January 1st regarding taxes paid on automatic gratuities added to the bill of large parties.  The ruling […]

Read full story Comments { 0 }

Your First Day As A Restaurant Manager

Today, I took a step back in time.  I stopped and thought about my first day as a restaurant manager on New Year’s Eve 2001.  Actually, I blocked that shift out of my memory because three servers no called/no showed and I was nothing more than someone with keys and a manager card.  On January 2nd, […]

Read full story Comments { 0 }

The Hospitality Formula Network Is Now Mobile Optimized

Today I am incredibly proud to make an announcement that has been in the works for over six months.  Every site on The Hospitality Formula Network is now fully optimized for all screen sizes.  This means that weather you are reading this on a mobile phone, tablet, laptop, or even your television; it should be […]

Read full story Comments { 0 }
20/20 fake

The Truth Behind The Fake 20/20 Restaurant Hit Piece

There are no shortages of posts on this network calling out hit pieces on restaurants, but last week’s 20/20 episode set a new low. They used an expert who hasn’t worked in the industry since the 90’s to provide the shocking “new revelations.” They pulled out Willie Degel to provide them with insight on every […]

Read full story Comments { 0 }

The Challenge of Server Health Insurance

Last week’s post about Darden and restaurant server health insurance led to many interesting conversations this week. In perusing different sites the article was shared on, I noticed a strong undertone of hostility towards the idea that employers should provide health insurance. In other cases people were upset at the notion of the government subsidizing […]

Read full story Comments { 0 }